🧾 CIS Incident Automation, Jul 2022 – present

Worked within our area to automate the input of information required to push an email with all the details with the objective of expediting the support on service interruption cases

🧾 CIS Asset Registration Automation, Jun 2022 – Jul 2022

Worked within our area to Automate the DB with the assets assigned to each resource

🧾CIS Hackathon Coordination, May 2022 – present

First LATAM Hackathon coordination, planning and evaluation

🧾 Background Check Automation, May 2022 – Jun 2022

Worked to automate the BGC process for the area via Power Automate

🧾 CIS Team Lead Handbook, Apr 2022 – present ****

Collaborated on the documentation of all the TL processes and trainings

🧾 Asset Assignment Flow Automation, Mar 2022 – present

Collaborated cross-company to automate the process required to assign, unassign and deliver assets to associates

🧾 Leadership training for new Infra Team Leads, Aug 2021 – present

Devised, planned and ran the program